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MDLDC_Ambassadors10.jpg

Clean

Maintenance Services

  • Daily/weekly route-based services to keep corridors and properties visibly clean.
     

    • Pan & broom + blower passes (curbline, sidewalks, alleys, plazas)

    • Receptacle service (empty, bag change, wipe-down as needed)

    • Graffiti & sticker removal (solvent/paint or pressure wash per surface)

    • Hot-spot sweeps and on-demand tickets

    • Spot disinfection (high-touch furnishings/amenities)

    • Sharps/bio cleanup following approved protocols

    Click here to see why beautification matters.

  • Non-structural upkeep to keep the public realm functional and inviting.
     

    • Amenity repairs & install (benches, bike racks, receptacles; hand-tools)

    • Minor hardscape fixes (paver resets, trip-hazard mitigations where permissible)

    • Tree-well & planter cleaning (litter removal/weed pull— include landscaping install)

  • Lite planning and program management to align field work with district goals.
     

    • Planter & tree-well cleaning: litter removal, light weed mitigation, soil leveling, grate and ring cleanup.

    • Mulch top-offs & seasonal refresh coordination: source, stage, and coordinate seasonal plant refreshes with approved, licensed vendors; MDLDC handles site prep and post-install clean.

    • Watering support: gator-bag filling, scheduled hand-watering where specified; drought checks during heat events.

    • Minor grooming: light deadheading, small-scale shearing of annuals/perennials, stake/tie adjustments, storm debris pickup.

    • Irrigation check & report: visual checks, timer verification at client direction, leak identification, photo/GPS reporting; coordinate repairs with licensed partners.

      Deliverables

    • Photo/GPS logs of serviced beds/planters/tree-wells

    • Simple health notes & replacement recommendations (as needed)

    • Seasonal refresh calendar (prep/coordination/close-out)

      Exclusions / Partner-Performed Items

    • No structural landscaping or construction (e.g., sod install, grading, hardscape build).

    • No tree pruning above small/ornamental - twigs/shoots

    • No irrigation installation/repair (licensed contractor only; MDLDC coordinates).

  • Keep your storefront guest-ready from the curbline to the front door with scheduled, visible cleaning and proof-of-service reporting.

    Scope (what we do)

    • Pan & broom + blower pass across curbline, sidewalk panel(s), ADA ramps, and entry zone.

    • Receptacle service (if present): empty, bag change, quick wipe-down of lids/handles.

    • Spot wipe & tidy of door glass edges, kickplates, handles, and mats (as requested by client).

    • Gum, spills, and spot stains treated with hand tools/approved spotters; escalate heavy buildup for power-wash scheduling.

    • Graffiti/sticker abatement on non-porous storefront surfaces, meters, and nearby street furniture per client direction.

    • Tree-well/planter cleaning (litter/weed pull, soil level, grate sweep)—no planting or landscaping install.

    • Hazard checks: broken glass, trip hazards, ice slicks in winter (apply client-approved deicer to entry zone as specified).

    • Back-of-house sweep/monitor (if included in scope): service alley apron to manage litter migration.

     

    Deliverables

    • Before/after photos (entry zone + sidewalk panel) with timestamps.

    • GPS/route logs (auto or manual check-in).

    • Ticket IDs for issues requiring follow-up (e.g., damaged furniture, recurring spills, lighting out).

     

    Cadence & SLAs (examples—customizable)

    • Daily or 3x/week service for restaurants/high-traffic retail; weekly for standard retail.

    • Graffiti/sticker: within 24 business hours of ticket.

    • Priority hazards (broken glass, bio): same-day mitigation or partner escalation.

    • Power washing: scheduled within 7–10 days where approved/budgeted.

     

    Optional add-ons

    • Opening sweep (pre-open touch-up) or closing sweep (post-dinner tidy).

    • Seasonal detail: leaf management, salt residue removal, pollen film wipe.

    • Post-construction turn-over: dust/debris sweep, adhesive removal (light).

    • Event days: pre-/post-activation boosts and bin staging.

     

    Exclusions / Clarifications

    • No armed/enforcement services; ambassador presence is non-enforcement.

    • No structural repairs, glazing replacement, or electrical work (we’ll report and coordinate with property/City vendors).

    • No planting/irrigation install or chemical applications unless performed by a licensed partner under client direction.

     

    Reporting & Communication

    • Weekly roll-ups summarizing sites serviced, photos, and tickets.

    • Hot-spot trends flagged (e.g., consistent gum zones, late-night litter patterns).

    • Single point of contact for property managers; escalation tree provided at kickoff.

     

    Health & Safety

    • Crew PPE, sharps protocol, wet-floor cones for spill control, and courteous guest interaction at all times.

     

    Why it helps

    • Protects curb appeal and customer experience at the exact decision point—your door.

    • Reduces slip/trip risks, deters repeat vandalism, and shortens cleanup cycles.

    • Provides proof you can forward to ownership/tenants: photo/GPS evidence and clear SLAs.

Safe

Safety + Hospitality Services

  • Friendly, uniformed ambassadors who support cleanliness, wayfinding, and quality-of-life observations.
     

    • Visible presence and courtesy engagement

    • Issue spotting & reporting (lighting out, hazards, damaged street furniture, criminal activity)

    • Wayfinding/helpful directions; coordination with partners for escalations

    • Safety escort services

    • Vehicle patrols

    • Utility cart patrols

    • Foot patrols
       

    Note: Ambassadors are non-enforcement; we coordinate with City partners and Denver Police Department as needed.

  • Operational transparency that earns trust with boards and stakeholders.
     

    • Photo/GPS evidence (what/where/when)

    • SLAs & metrics (response times, completion rates, volumes)

    • Weekly/monthly summaries and issue dashboards

    • “By the Numbers” performance snapshots - Monthly & Quarterly

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MDLDC_Ambassadors11.jpg
MDLDC_Ambassadors2.jpg

Welcoming

Events

  • Pre-, during-, and post-event support for corridors and venues.
     

    • Pre-event detail (sweep, bin staging, visual refresh)

    • During-event litter patrols and receptacle service

    • Post-event clean (bulk removal, power wash where specified)

    • Documented close-out (photos, metrics, route logs)

    See our latest work for the Pearl Street Farmer's Market

  • Friendly, uniformed ambassadors who support cleanliness, wayfinding, and quality-of-life observations.
     

    • Visible presence and courtesy engagement

    • Issue spotting & reporting (lighting out, hazards, damaged street furniture, criminal activity)

    • Wayfinding/helpful directions; coordination with partners for escalations
       

    Note: Ambassadors are non-enforcement; we coordinate with City partners and Denver Police Department as needed.

  • Operational transparency that earns trust with boards and stakeholders.
     

    • Photo/GPS evidence (what/where/when)

    • SLAs & metrics (response times, completion rates, volumes)

    • Weekly/monthly summaries and issue dashboards

    • “By the Numbers” performance snapshots - Monthly & Quarterly

  • Light planning and program management to align field work with district goals.
     

    • Maintenance plans & route design

    • Vendor coordination (e.g., banners, licensed trades, capital contractors)

    • Stakeholder engagement support (surveys, walk-throughs)

Maintenance Data

Management

  • Operational transparency that earns trust with boards and stakeholders.
     

    • Photo/GPS evidence (what/where/when)

    • SLAs & metrics (response times, completion rates, volumes)

    • Weekly/monthly summaries and issue dashboards

    • “By the Numbers” performance snapshots - Monthly & Quarterly

  • Light planning and program management to align field work with district goals.
     

    • Maintenance plans & route design

    • Vendor coordination (e.g., banners, licensed trades, capital contractors)

    • Stakeholder engagement support (surveys, walk-throughs)

MDLDC_Ambassadors1
MDLDC Ambassador in cleaning cart patrolling Broadway for areas that need maintenance

Transit

Transit Services

  • Friendly, uniformed ambassadors who support cleanliness, wayfinding, and quality-of-life observations.
     

    • Visible presence and courtesy engagement

    • Issue spotting & reporting (lighting out, hazards, damaged street furniture, criminal activity)

    • Wayfinding/helpful directions; coordination with partners for escalations
       

    Note: Ambassadors are non-enforcement; we coordinate with City partners and Denver Police Department as needed.

  • Non-structural upkeep to keep the public realm functional and inviting.
     

    • Amenity repairs & install (benches, bike racks, receptacles; hand-tools)

    • Minor hardscape fixes (paver resets, trip-hazard mitigations where permissible)

    • Tree-well & planter cleaning (litter removal/weed pull— include landscaping install)

  • Light planning and program management to align field work with district goals.
     

    • Planter & tree-well cleaning: litter removal, light weed mitigation, soil leveling, grate and ring cleanup.

    • Mulch top-offs & seasonal refresh coordination: source, stage, and coordinate seasonal plant refreshes with approved, licensed vendors; MDLDC handles site prep and post-install clean.

    • Watering support: gator-bag filling, scheduled hand-watering where specified; drought checks during heat events.

    • Minor grooming: light deadheading, small-scale shearing of annuals/perennials, stake/tie adjustments, storm debris pickup.

    • Irrigation check & report: visual checks, timer verification at client direction, leak identification, photo/GPS reporting; coordinate repairs with licensed partners.

      Deliverables: 

    • Photo/GPS logs of serviced beds/planters/tree-wells

    • Simple health notes & replacement recommendations (as needed)

    • Seasonal refresh calendar (prep/coordination/close-out)

      Exclusions / Partner-Performed Items

    • No structural landscaping or construction (e.g., sod install, grading, hardscape build).

    • No tree pruning above small/ornamental - twigs/shoots

    • No irrigation installation/repair (licensed contractor only; MDLDC coordinates).

  • Pre-, during-, and post-event support for corridors and venues.
     

    • Pre-event detail (sweep, bin staging, visual refresh)

    • During-event litter patrols and receptacle service

    • Post-event clean (bulk removal, power wash where specified)

    • Documented close-out (photos, metrics, route logs)

    See our latest work for the Pearl Street Farmer's Market

  • Operational transparency that earns trust with boards and stakeholders.
     

    • Photo/GPS evidence (what/where/when)

    • SLAs & metrics (response times, completion rates, volumes)

    • Weekly/monthly summaries and issue dashboards

    • “By the Numbers” performance snapshots - Monthly & Quarterly

  • Light planning and program management to align field work with district goals.
     

    • Maintenance plans & route design

    • Vendor coordination (e.g., banners, licensed trades, capital contractors)

    • Stakeholder engagement support (surveys, walk-throughs)

  • Keep your storefront guest-ready from the curbline to the front door with scheduled, visible cleaning and proof-of-service reporting.

    Scope (what we do)

    • Pan & broom + blower pass across curbline, sidewalk panel(s), ADA ramps, and entry zone.

    • Receptacle service (if present): empty, bag change, quick wipe-down of lids/handles.

    • Spot wipe & tidy of door glass edges, kickplates, handles, and mats (as requested by client).

    • Gum, spills, and spot stains treated with hand tools/approved spotters; escalate heavy buildup for power-wash scheduling.

    • Graffiti/sticker abatement on non-porous storefront surfaces, meters, and nearby street furniture per client direction.

    • Tree-well/planter cleaning (litter/weed pull, soil level, grate sweep)—no planting or landscaping install.

    • Hazard checks: broken glass, trip hazards, ice slicks in winter (apply client-approved deicer to entry zone as specified).

    • Back-of-house sweep/monitor (if included in scope): service alley apron to manage litter migration.

    Deliverables

    • Before/after photos (entry zone + sidewalk panel) with timestamps.

    • GPS/route logs (auto or manual check-in).

    • Ticket IDs for issues requiring follow-up (e.g., damaged furniture, recurring spills, lighting out).

    Cadence & SLAs (examples—customizable)

    • Daily or 3x/week service for restaurants/high-traffic retail; weekly for standard retail.

    • Graffiti/sticker: within 24 business hours of ticket.

    • Priority hazards (broken glass, bio): same-day mitigation or partner escalation.

    • Power washing: scheduled within 7–10 days where approved/budgeted.

    Optional add-ons

    • Opening sweep (pre-open touch-up) or closing sweep (post-dinner tidy).

    • Seasonal detail: leaf management, salt residue removal, pollen film wipe.

    • Post-construction turn-over: dust/debris sweep, adhesive removal (light).

    • Event days: pre-/post-activation boosts and bin staging.

    Exclusions / Clarifications

    • No armed/enforcement services; ambassador presence is non-enforcement.

    • No structural repairs, glazing replacement, or electrical work (we’ll report and coordinate with property/City vendors).

    • No planting/irrigation install or chemical applications unless performed by a licensed partner under client direction.

    Reporting & Communication

    • Weekly roll-ups summarizing sites serviced, photos, and tickets.

    • Hot-spot trends flagged (e.g., consistent gum zones, late-night litter patterns).

    • Single point of contact for property managers; escalation tree provided at kickoff.

    Health & Safety

    • Crew PPE, sharps protocol, wet-floor cones for spill control, and courteous guest interaction at all times.

    Why it helps

    • Protects curb appeal and customer experience at the exact decision point—your door.

    • Reduces slip/trip risks, deters repeat vandalism, and shortens cleanup cycles.

    • Provides proof you can forward to ownership/tenants: photo/GPS evidence and clear SLAs.

Get an estimate for your upcoming project

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