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Ambassador program

Community Ambassadors

The Metro Denver Local Development Corporation (MDLDC) operates a comprehensive Community Ambassador Program that enhances public safety, supports local businesses, and fosters a clean, welcoming, and safe environment in special districts throughout Denver. Our Ambassadors serve as the friendly, highly visible front line of the community, helping visitors navigate the area, assisting residents and workers, and promoting a positive experience for everyone.

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Core functions

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MDLDC Ambassador Breakdown

    • Routine foot, bike, and utility-cart patrols throughout districts and neighborhoods

    • Branded uniforms, badges, and communication equipment for approachability and professionalism

    • Offering directions, district navigation support, and general visitor information

    • Sharing details about local businesses, amenities, events, and transportation options

    • Serving as an on-the-ground resource for anyone needing assistance or recommendations

    • Responding quickly to requests for assistance anywhere in the district

    • Providing personal escorts for employees, residents, and visitors

    • Responding to situations such as verbal disputes, public intoxication, mental health concerns, or trespassing

    • Using verbal engagement and de-escalation techniques to resolve issues safely

    • Referring individuals to appropriate support resources

    • Guiding individuals experiencing homelessness toward shelters, food programs, recovery services, and mental health support

    • Coordinating with law enforcement, co-responders, and outreach teams when needed

    • Responding to active safety concerns and recurring issues

    • Conducting check-ins with businesses and residents

    • Documenting incidents and reporting trends to special district leadership

    • Guiding individuals experiencing homelessness toward shelters, food programs, recovery services, and mental health support

    • Coordinating with law enforcement, co-responders, and outreach teams when needed

    • Comprehensive training in conflict resolution, de-escalation, trauma-informed communication, CPR, and mental health first aid

    • Ongoing supervision and quality control by the MDLDC Operations Manager

    • Enhanced public safety and cleanliness

    • Reduction in disruptive or unsafe behaviors

    • Stronger coordination with outreach, public safety, and community agencies

    • Improved visitor experience, supporting district vibrancy and economic vitality 

Purpose + philosophy

MDLDC Philosophy

  • Community caretakers, not enforcers

  • Emphasis on prevention, presence, and partnership

  • Building trusted relationships with businesses, residents, and vulnerable community members

  • Creating a safe, informed, and welcoming district for all

Director Gabe Fedor and President Anthony Gengaro

Gabe Fedor: Director of Operations and Anthony Gengaro: President

Let’s Build a Stronger, More Welcoming Denver Together

To learn more about how MDLDC can support your district’s goals, contact us at info@mdldc.com or visit our Services page

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